Security and risk management

Control and prevention of fraud

Due professional care during the performance of our activities also includes control and preventive measures. This concerns the activities of prevention, detection, investigation and other execution of the required steps for investigation of suspected fraud or theft.

Based on applicable legislation, distribution system operator has to ensure secure operation of the distribution system and therefore we operate stationary camera systems and record telephone communication on our telephone line for reporting breakdowns.

We also use mobile cameras. Recordings from them are used to document any finding, preventing and removing of unauthorized consumption of electricity pursuant to the provisions of Section 51 of Energy Act, to document any finding and preventing of losses in the distribution system, in order to use them as proofs for the purposes of recovering damages caused by such unauthorized consumption of electricity, in accordance with the requirements of legislation and practice of courts.

Only appointed employees of the Company can access the camera recordings. They may be provided only to the criminal authorities or administration authorities on the basis of their written request. Our company may also provide these companies with recordings at own discretion if it suspects a crime or offense, which is recorded. Records are archived only for a definite period that is set out in advance. Unless any decision on their handover is made, they are deleted upon the expiry of this period.

Camera records from stationary camera systems are stored no longer than 30 of from their recording. Audio recordings of communication on the telephone line for reporting breakdowns are retained for no more than one year from their recording. Audiovisual records from mobile cameras documenting unauthorized consumption of electricity are retained for 3 years and 9 months from the date of inspection or 9 months from the legal force of the decision on the settlement of the damages caused by the unauthorized consumption, in any case the total period shall not be shorter than 3 years and 9 months from the inspection of the service point.

Our reason for processing your data:

  • to protect our rights and justified interests
  • for fulfillment of obligations under the legal regulations

Safety

For these purposes, we protect both human life and health, physical property, e.g. by installation of cameras at important elements of the distribution system, and the data themselves. The camera systems are installed for the purpose of protecting persons and property from illegal conduct, mainly within the scope of prevention and clarification of the illegal conduct of persons in the buildings used by our company. We process the records from the cameras in compliance with the purpose of their acquisition and according to the strict rules to also ensure protection of your data. Processing of your data also helps us in the prevention of cyber risks.

Our reason for processing your data:

  • for fulfillment of obligations under the legal regulations
  • to protect our rights and justified interests