Sources of collecting personal data

ČEZ Distribuce obtains your personal data primarily directly from you, especially in the context of negotiations on the conclusion of a contract and further in the course of its performance, or from third parties who mediate such negotiations, in order to facilitate your access to our services as much as possible in the latter case. Therefore, we offer you the possibility of arranging, operating, managing and communicating about certain services through companies other than ours. This is the case, for example, when you arrange a connection contract. In this case, part of your data, in particular the basic data necessary for your identification and authentication, is also processed by the company you are dealing with. In many cases, the conclusion of the type of contract in question, which defines the mutual rights and obligations of the parties, takes place through another company that acts on behalf of our company by proxy.

Another possible source is data obtained by our company as part of the aforementioned group processing of personal data by selected CEZ Group companies.

We also generate other personal data about you, which are mainly data on consumption and consumer behavior (in the case of distribution of electricity).

Furthermore, we may collect your personal data from public registers or from administrative authorities (for example, from the trade register, the land register, the insolvency register, or the central execution register, etc.). Alternatively, in specific cases, we may also collect your personal data from non-public records on the basis of the relevant legislation. We only use data obtained from such sources for the puroses for which they were originally published.

Our company monitors and records communications with you because of its legitimate interest in the safe operation of the distribution system and the safety of persons and property (for example, recorded calls with customers on our call center). In these cases, we will always inform you in advance and you have the right to refuse the use of this procedure. However, there are also special communication lines dedicated exclusively to dealing with crisis and emergency situations, which are always recorded.

Our company has installed and operates camera systems with recording to ensure the safety of the buildings and construction sites where it carries out its activities, as well as to ensure the safety of the services provided. In places where CCTV systems are used, we warn with information signs and pictograms about the possibility of processing personal data when entering such areas, with our company as the controller. And also with a link to the website where more detailed information on the processing of the footage taken is available. For some objects, our company is a joint controller of the camera recordings with ČEZ, a. s. Detailed information can also be found on their website www.cez.cz (we have concluded a contract with ČEZ, a. s. on mutual rights and obligations of joint controllers).

Specific examples of the use of cameras include monitoring of non-public areas and company grounds against unauthorized entry (for persons without electrical qualifications, movement in such areas can be life-threatening), recording work procedures and documenting the safe operation of technologies and equipment. Monitoring of selected strategic constructions is carried out to supervise the construction and its progress, compliance with technological procedures, quality of delivery, etc. (with the primary purpose of checking the construction progress and compliance with technological procedures with emphasis on minimizing the interception of individuals). Furthermore, we may use the record in defined cases for the purpose of ensuring OSH on construction sites, or for the use of the obtained material for presentation purposes of our company (again with emphasis on minimizing personal data disclosed in the materials).

If these activities result in the accidental capture of a data subject, the data shall not be evaluated or stored. The analysis of CCTV footage, personal data and identification of persons only occurs in the context of an investigation of an emergency, security incident or unusual or unlawful behaviour of an individual.

We also use mobile cameras, whose recordings are used to document the detection, prevention and elimination of unauthorised electricity consumption in accordance with the provisions of Section 51 of Act No. 458/2000 Coll, on the conditions of doing business and on the exercise of state administration in the energy sectors and on amendments to certain acts, as amended (hereinafter referred to as the "Energy Act" or "EA"), to document the detection and avoidance of distribution system losses and as evidence for the purposes of recovering compensation for damages caused by unauthorised consumption of electricity, in accordance with the requirements of legislation and case law. The records made shall be archived for a certain predetermined period of time only and shall be deleted at the end of that period if no decision is taken to hand them over. The purpose of taking video footage is not primarily to collect information about individuals, but to document processes and activities that may be the source of unlawful or otherwise harmful conduct.

CCTV footage may be provided to administrative and law enforcement authorities if necessary.